Privacy Policy
This policy explains how Strahl Optics collects, uses, and protects your personal information when you visit our website or submit an inquiry.
Last updated: October 10, 2026
Strahl Optics Co., Ltd. (“Strahl Optics,” “we,” “us,” or “our”) operates https://strahloptics.com. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, submit an inquiry, or communicate with us.
1. Information We Collect
When you contact us, we collect the information you provide, which may include:
- Your name, email address, and telephone number.
- Your country or region and company or institution.
- Your inquiry, product requirements, and related correspondence.
- Drawings, specifications, and other files you upload or send to us.
Our website and hosting services may also record technical information, such as your IP address, browser type, device information, pages requested, and access times, to operate and protect the website.
Please provide only information relevant to your inquiry. Avoid including sensitive personal information or personal information about others unless necessary and you are authorized to provide it.
2. How We Use Your Information
- Respond to inquiries and discuss your optical component requirements.
- Review drawings and specifications and prepare quotations.
- Process orders and coordinate delivery, support, and warranty requests.
- Maintain relevant business communications and records.
- Operate, maintain, and secure our website.
- Meet applicable legal obligations.
3. How We Share Information
We may share relevant information with service providers that support our business, including website hosting, email delivery, IT support, and logistics providers.
Our website and business email currently use Hostinger services. Information submitted through our contact form is processed through our website and delivered to our business mailbox.
When consulting manufacturing or technical partners, we share only the technical information needed to evaluate your request and remove personal contact details where they are not necessary.
We may also disclose information where required by law or reasonably necessary to establish, exercise, or defend legal claims.
4. Cookies and Embedded Services
Our website may use cookies or similar technologies to support website functionality and security.
[Before publication: insert the actual cookie details, including their purposes, providers, duration, and available controls. Identify any analytics or advertising tools, or confirm that none are used.]
If a page contains an embedded Google Map or another third-party service, loading or interacting with that service may allow its provider to process technical information under its own privacy policy.
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required, we will request your permission before enabling non-essential cookies or similar technologies.
5. Information Storage and Retention
Personal information may be stored in our website database, business email, and relevant business records.
We retain inquiry details and uploaded files for as long as necessary to evaluate your requirements, prepare quotations, and manage related communications. If an inquiry does not result in an order, we assess whether the information remains necessary for an active project or ongoing communication and delete or anonymize it when it is no longer needed.
For completed orders, we retain relevant information for as long as necessary to fulfill the order, provide warranty and after-sales support, resolve disputes, and meet applicable accounting, tax, and other legal obligations.
Copies may remain in backups until those backups are overwritten or deleted under the applicable backup retention schedule. Where immediate deletion from backups is not practicable, the information will remain protected and will not be used for ordinary business purposes.
You may request deletion of your personal information by contacting sales@strahloptics.com. We will assess your request in accordance with applicable law and explain any need to retain certain records.
6. International Processing
The estimated lead time and its starting conditions are stated in the quotation or order confirmation. Material availability, specification changes or other production factors may affect the schedule. Any change to an agreed delivery date should be communicated and addressed in writing. Shipping transit time should be considered separately from production lead time.
7. Information Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
No method of internet transmission or electronic storage is completely secure. If your inquiry involves particularly sensitive or confidential material, please contact us before uploading it so that we can discuss an appropriate way to exchange it.
8. Your Privacy Rights
Depending on applicable law, you may have the right to request access to or a copy of your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, or withdraw consent where processing relies on consent.
To make a request, contact sales@strahloptics.com. Please describe your request and provide enough information for us to locate the relevant records. We may need to verify your identity before responding.
We will respond within the period required by applicable law. Certain information may need to be retained to meet legal obligations or resolve outstanding matters. You may also contact the relevant data protection authority where applicable.
9. External Links
Our website may contain links to third-party websites or services, including WhatsApp. Those services process information under their own privacy policies. Please review their policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, business practices, or applicable requirements. The date at the top of this page indicates the latest revision.
Where required, we will provide additional notice of significant changes and obtain any necessary consent.
11. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Strahl Optics Co., Ltd.
Email: sales@strahloptics.com
Website: https://strahloptics.com
Location: No.12, N 2nd E Rd, Tiexi District, Shenyang, Liaoning province, China.